Medicine on the Move FAQ's
Dr. Raney has put together a FAQ to answer the most common questions about her mobile medicine services.
How is M.O.M. different from health care at a medical clinic?
M.O.M. is different in a lot of ways! You will be seen in the comfort of your home or office and your appointment will be scheduled at your convenience. Your appointments will be relaxed, not rushed, will be focused on you and your health needs/goals, and will be for as long as needed to address your needs (not just a 15 min slot). You will have access to appointments same day, after hours, holidays, and weekends. You will direct access to your provider via text, phone, and/or Skype. You will know cost up front with no hidden fees or surprises. You will always speak to a human, no automated phone system (you may need to occasionally leave a message but your call will be returned the same day, typically within an hour or two).
Will my insurance be billed by M.O.M.?
To keep the focus on individualized care and the patient, not paperwork, M.O.M will not bill any insurances. You will however be provided with a superbill to submit to your insurance for possible reimbursement. *call your insurance to confirm if your benefits include reimbursement for house call appointments as an out of network provider.
What payment methods does M.O.M. accept?
Payment is required either before your appointment via a Square invoice or during your appointment. Accepted methods include cash, credit/debit cards, and health savings cards (flex accounts), PayPal.
Do I still need to have some type of insurance coverage if I am paying cash for house calls?
Yes as insurance may cover some medical expenses such as surgery, lab tests, imaging such as x-rays, MRI, CT scan, specialty and hospital care all of which can be very expensive.
What about conditions which may be difficult to treat in a home or office environment?
M.O.M. does have an exam room at 612 River Road, in Yakima, for conditions such as laceration repair, cyst removal, abscess drainage, biopsies, pap smears, and similar procedures. This office space is available 24/7 for those things that can't be done in the home or for those patient's who would prefer an office setting.
Can I be seen for routine health care?
Yes, in addition to minor illnesses and non-life threatening urgent care, M.O.M. can help you manage chronic conditions and provide guidance regarding preventative care.
Are you able to prescribe medication and order labs and other tests?
Yes, if indicated prescriptions for medications and orders for labs and other tests will be provided at your appointment.
Does M.O.M treat children?
Yes, Dr. Raney is certified in family practice so she can see patients of all ages. She has extensive experience in family medicine including pediatrics. Dr. Yami Lancaster, a pediatrician at Nourish Wellness, is available for well child checks and immunizations (she does bill some insurances).
What all does a house call appointment include?
House call appointments include the same components as appointments done in a medical clinic. Dr. Raney will obtain your health history (first time patients) and the information regarding your current complaints/symptoms as well as any other pertinent data. You will have your blood pressure, pulse, and temperature taken. Other parameters such as weight, height, oxygen saturation etc may also be done if indicated. You will be assessed and then will receive a diagnosis with a subsequent plan of care. Everything will be explained thoroughly and all your questions answered. Additionally, you may receive written handouts regarding your diagnosis and/or the plan of care. At the end of the appointment, you will be provided with a superbill which you can submit to your insurance for possible reimbursement.